Chipper Cash resumes services in the United States

Back in March Chipper Cash faced challenges in the US market – when the company’s plans hit a roadblock after international money transfer services from the US were abruptly suspended in January, leaving many of its users in the dark.

The suspension was due to a terminated banking partnership, which Chipper Cash had relied on to facilitate its cross-border transactions. This unforeseen challenge not only disrupted the fintech’s operations but also left users without access to money transfer services.

Since then, the company has been committed to taking all necessary measures to rectify the situation. And now the company has finally resumed operations in the US, which has been confirmed by the company’s CEO and co-founder Ham Serunjogi. “We are pleased to announce that Chipper Cash is fully operational and we are happy to serve you again in the United States,” he said said in a press statement released on May 6.

According to the company’s press statement, they have moved to a new US banking partner and further improved their services.

“Thank you for your patience as we worked to transition to a new U.S. banking partner and further improve our services,” said Serunjogi. “Our team has worked tirelessly to upgrade our platform so we can offer you an unparalleled transaction experience.”

With the overhaul, the newly optimized account top-up experience now provides users with their own dedicated bank account details, making it easier than ever to send money from the US to their family, friends and business partners across Africa.

Serunjogi noted that such transitions can sometimes be challenging, but can assure their users that their dedicated support team will assist all users every step of the way.